Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 1st offers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://1offers.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On Doberman came 6XL (chest 83 cm, back 60 cm)
Nice vest. Doubts cause buttons, I hope to last the season.
I have 3 bought so I am very happy with the product
We buy 3 jackets, very good, soft, light and warm, the size of 3XL for 8 kg the dog is asmale once, along the length is suitable and the stroke, the jacket is but this for such a price is not critical
The goods did not receive, but the money was returned
انها لطيفة جدا ومريحة بالنسبة لهم ، أستطيع أكبر حجم و والامر متروك قليلا كبيرة إلى بلدي 32 كجم الملاكم ، انها سعيد جدا مع معطف ، انه يخرج على مسحور الشارع لأنه دافئة جدا و يحمي له من المطر. منتج جيد و جودة.
على الملاكم هو كبيرة ، حجم سوف تكون أقل موافق
وصل سريع و أعجب مع هذا عكسها سترة للغاية. اشتريت 7XL وتناسبها بلدي 100 + lb الدرواس!
الملابس لبلدي perruno ، انها غرامة ، مجرد تسليم الشركة التي يعمل مع AliExpress الرهيب ، ليس هناك وسيلة للاتصال لهم في التسليم ، تجربة سيئة مع شركة التسليم!
The product for triple... delivery quickly
سوبر!
تسليم أكثر من شهر ((((
تسليم يسر جدا ، سترة هو بارد!
وصلتني البضاعة. الحقيقة المتوقع قليلا أكثر من هذه النوعية. شكرا لك على أي حال.
ممتازة سترة ، استغرق dobermanchik 7 أشهر ، 35 كجم ، حجم الصدر هو 82 سنتيمتر ، يجلس تماما ، فقط ترسيتها على عودة عندما يرتدي (يصبح أقصر أقصر) ارتدى على 11 ° C جرو ليست المجمدة.
أرسلتها هذا لموكلي بمثابة عيد الميلاد الحاضر ل ابنتهما والابن في القانون. كانوا سعيد جدا مع سترة و تركيبها بشكل صحيح. سوف شرائه مرة أخرى.
Fully corresponds to the description and size!) the dog is happy)
نوعية ممتازة. يطابق الصورة. جيدا اقترب حجم الألمانية الملاكم من 1.5.
bien
XL مثالية إلى مصغرة أفطس من 7,5 كيلو. عالية الجودة البند.
Excellent waistcoat, good quality, though with the size of not movsem guessed. Came very quickly 3 weeks before Bryansk and this before the new year. The store is excellent, I recommend All of them.
It's beautiful, my 30 k boxer looks great with the 6xl Very fast shipping
تسليم سريع جدا و وفقا التوقعات. أكبر حجم هو مثل ل 50 كجم الكلب
رائع صدرية ، نود
جميلة صدرية ، بعض حيث موضوع قليلا التمسك بها ، ولكنها ليست الحرجة ، في العام ، مخيط بدقة وسلاسة. على المعلمات حجم الصدر هو 70 ، و الرقبة هو 40 ، طول على عودة 45 تماما تناسب حجم 5XL ، لا شنق ولا الصحافة. و ما المهم أن المواد لا حفيف ، أو لدي الكلب puglivaya. أوصي ، الكلاب سوف يكون راضيا)